Service availability
All services are subject to availability and may depend on carrier, device model, IMEI status, and third-party processing conditions. Not all services are available for all devices.
No guaranteed results
While we work to deliver requested services efficiently, results are not guaranteed. Some requests may be unavailable or unable to be completed due to factors outside our control.
Estimated processing times
Any processing time provided is an estimate only and is not a guarantee of completion within that timeframe.
Customer responsibilities
- Provide accurate device, carrier, and IMEI information.
- Confirm that you are the rightful owner or an authorized representative of the device.
- Do not submit requests for devices that are stolen, lost, fraudulently obtained, or illegally acquired.
Rejected requests
We reserve the right to refuse or cancel any request that does not meet our service criteria, eligibility checks, or compliance requirements.
Third-party services
Some services depend on third-party providers, carriers, or systems. We are not responsible for delays, outages, or limitations caused by these external parties.