1. Service scope
Unlocking B2B provides device unlock request handling, IMEI verification, blacklist checks, and related carrier service support. All services are subject to availability and third-party processing conditions.
2. Accurate information
The customer must provide accurate device information, including brand, model, carrier, and IMEI. Incorrect information may result in service delays, additional fees, or non-completion.
3. Completion times
Estimated completion times are provided as guidance only and are not guarantees. Times may vary depending on carrier, device status, and third-party processing.
4. Eligible devices only
By submitting a request, the customer confirms that they are the rightful owner or an authorized representative of the device. We do not support stolen, lost, fraudulently obtained, or otherwise illegally acquired devices. Any such request will be rejected.
5. Service availability
Some services may not be available for all carriers, devices, or regions. We confirm availability prior to processing.
6. Limitation of liability
Unlocking B2B is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Maximum liability is limited to the amount paid for the specific service in question.
7. Changes to terms
We may update these terms from time to time. Continued use of our services constitutes acceptance of any updated terms.
8. Contact
For any questions about these terms, please contact our support team.